Frequently Asked Questions (FAQ)

Sales Questions

What types of payment do you accept?
We accept Visa, MasterCard, American Express, Discover/Novus, Diners Club and JCB and derivatives of those brands.

Is there a minimum length contract?
No, you may choose to pay monthly.

How will I be billed?
Your credit card will be charged depending on the billing cycle you choose during checkout. We will automatically charge your credit card, e.g., monthly, semi-annually, or annually until you notify us of a billing change request or termination of the account.

What is this charge from 2checkout on my credit card statement?
2Checkout.com, Inc. is an authorized retailer of goods and services provided by JETFUELED (they process the credit card).

How do I cancel service?
Please submit your request through our help desk. Include your username & password so we may verify your claim to cancel the account. Remember to transfer all data from the site before you cancel the account because all information will be lost when the account is terminated.

30 Day Money Back Guarantee
If for any reason you are not satisfied with JETFUELED you may choose to terminate your account and will recieve a full refund. You must notify us through the help desk within thirty days of your sign up. Include your username & password so we may verify your claim to cancel the account. The account will be terminated immediately so make sure to remove all data first.

How long will it take to set up my account?
Accounts will be ready within 1 business day.

Where do I sign up?
Go to the hosting plans comparison page, then select a new hosting plan or additional options to add to your existing plan.

Please also see our Terms of Service